1. INTRODUCTION

  • 1.1. Data protection is a matter of trust, and your privacy is important to us. This Privacy Policy explains how Hilmux collects, uses, shares, and protects information in connection with our services.
  • 1.2. The Hilmux platform is owned and operated by T&S Enterprises (Sole Proprietorship, registered under the name Muhammad Tanveer Hussain).
  • 1.3. We process your personal data in accordance with this policy and applicable Pakistani laws.

2. PERSONAL DATA WE COLLECT

  • We collect various categories of data to provide our services, including:
  • 2.1. Identity and Profile Data: Name, date of birth, gender, email address, and telephone number.
  • 2.2. Account and Transaction Data: Credit/bank details, billing address, and order history.
  • 2.3. Usage Data: Information about how you interact with our platform, IP addresses, and device statistics.
  • 2.4. Marketing and Communications Data: Your preferences for receiving marketing materials and your interaction history with us.

3. USE AND DISCLOSURE OF DATA

  • 3.1. We use your data to facilitate your use of services, process orders, conduct research, and for operational and legal purposes.
  • 3.2. We may share your data with trusted service providers, including payment service providers and logistics partners, to fulfill your orders.
  • 3.3. We do not transfer your personal data outside of your jurisdiction unless it is in compliance with applicable laws.

4. SECURITY AND RETENTION

  • 4.1. We employ security measures, including TLS 1.2 encryption for financial details, to protect your data.
  • 4.2. We retain your data only for as long as it is necessary for the purposes for which it was collected or as required by law.

5. YOUR RIGHTS AND CONTACT

  • 5.1. You have the right to access, update, or withdraw consent for the processing of your personal data.
  • 5.2. For inquiries, please contact our privacy office at Info@Hilmux.com.